Your Name *
Your email * (Necessary to reply to your question)
Subject *
What is your request about? * —Please choose an option—A product I already ownA product I'm interested inAn order I recently placed and yet to be deliveredA Murena.io Cloud planA Murena Mobile planSomething else
Which product? * —Please choose an option—Murena Fairphone 5Murena Fairphone 4Murena Fairphone 3+Murena Fairphone 3Murena 2Murena OneMurena Pixel 5Murena Galaxy S9+Murena Galaxy S9Murena Galaxy S8Murena Galaxy S7Murena Galaxy S7 EdgeMurena Teracube 2eMurena GS290 Where did you purchase your product? * —Please choose an option—Murena.comFairphone.comPhone with /e/ OS installed by me
What is your order number? *
Why do you need help with your product? —Please choose an option—I have a question on how to use the phoneI have a problem updating my phoneI experience a problem / My product is brokenI want to return my product for a refund
Impact on daily routine * —Please choose an option—Low impact - I can use the phoneMedium impact - I can only use the phone partiallyHigh impact - I cannot use the phone at all Phone identifier IMEI * Version of /e/OS installed on the phone *
Impact on daily routine * —Please choose an option—Low impact - I can use the phoneMedium impact - I can only use the phone partiallyHigh impact - I cannot use the phone at all Phone identifier IMEI *
Phone identifier IMEI * Online order number * Version of /e/OS installed on the phone *
Which product are you interested in? * —Please choose an option—SmartphoneAccesoriesCloud Plans
Select the Smartphone * —Please choose an option—Murena Fairphone 5Murena Fairphone 4Murena Fairphone 3+Murena Fairphone 3Murena 2Murena OneMurena Pixel 5Murena Galaxy S9+Murena Galaxy S9Murena Galaxy S8Murena Galaxy S7Murena Galaxy S7 EdgeMurena Teracube 2eMurena GS290
Select the Accessories * —Please choose an option—USB cablesUSB chargersDisplay protective screensSmartphone casesother accessories
Where did you purchase your product? * —Please choose an option—Murena.comFairphone.comPhone with /e/ OS installed by me Why do you need help with your order? * —Please choose an option—Payment issueDelivery issueGeneral order issue What is your order Number *
Why do you need help with your cloud plan? * —Please choose an option—I can't login to my Murena.io accountI can't update my free subscription to a paid planI can't create a Murena.io accountI want to have more information about Murena.ioI want to delete my Murena.io account
What is your Murena.io ID?
Why do you need help with your Murena Mobile plan? * —Please choose an option—I have a question about Murena MobileI can't sign up for a planI can't transfer my previous number to my Murena Mobile planI face an issue with payment
Description *
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